The People behind the scene
Meet our team
A collective of innovative minds and spirited individuals, committed to bringing their best in a dynamic and supportive workspace.
Sean O’Connor
Founder & CEO
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Elena Gomez
Founder & CEO
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Get in Touch with Us
Join Us in Embracing Natural Wellness and Sustainability Today!
How can I contact customer support?
You can reach our customer support team via email at info@luzecoessencias.com or by filling out the contact form on our website. We aim to respond within 24 hours.
What are your shipping options and policies?
We offer various shipping options to ensure your products arrive safely and promptly. Standard shipping typically takes 5-7 business days, while express options are available for quicker delivery. Please check our shipping policy for more details.
Do you offer returns or exchanges on products?
Yes, we have a return and exchange policy that allows you to return products within 30 days of purchase if they are unopened and in their original packaging. Please contact us for further instructions on how to process a return.
How do I track my order after purchase?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your order’s status and estimated delivery date.
What payment methods do you accept for purchases?
We accept various payment methods including credit cards, PayPal, and other secure payment options. All transactions are processed securely to ensure your information is protected.